Group chats & deleting a channel

A room for three to twelve people, and how to remove a channel for good.


Group chats

A group chat is for the handful of people a thing actually concerns — bigger than a DM, smaller and more temporary than a channel. It is an ordinary conversation, so unread counts, previews, reactions, attachments, calls and canvases all work in it exactly as everywhere else.

Size
3 to 12 people. Two people is a direct message; more than twelve wants a channel.
Naming
Optional. An unnamed group is labelled from its members — "Dana, Alex & Sam", or "+N" past three. Clear the name later and it goes back to that.
How to create
Chat → New group chat, then pick the people.
Adding people
Any member of the group can, up to the twelve.
The same people get the same room

Starting a group with a set of people you already have a group with reopens that one rather than making a second. The match has to be exact — a five-person group is never handed back for a request naming three of them.

Turning a group into a channel

When a group outgrows itself, convert it to a channel. The conversation keeps its history and its members — nothing is copied, the same room changes shape. It is always converted to a private channel, whatever you would have chosen: a public channel is auto-joined by the whole organization on its next chat load, so promoting a private conversation into one would hand its history to everybody at a stroke. Make it public afterwards if that's what you want.

Deleting a channel

Deletion is deliberately stricter than editing, because a channel holds other people's words. You can delete one if you created it, or if you can manage members.

  1. 1Open the channel's settings and choose Delete channel.
  2. 2Read the confirmation. It states the real numbers — how many messages will go, and how many people they belong to.
  3. 3Type the channel's name to arm the button. Cancel is right there and says Keep it.
Deleting an auto-created channel

A channel Noots created for a Noot, team or division can be deleted like any other, and it stays deleted — the reconciler will not put it back. The project, team or division itself is untouched; it simply no longer has a room. The confirmation says both of those things before you commit.

Still stuck? Open a support ticket and we'll help you out — tracked right inside Noots.